Write a proper letter of demand, free
Someone owes you money and the friendly reminders have run out. A correct letter of demand states the facts, the amount, a deadline and the consequences, and it settles most disputes before any court is needed. Fill in your facts; the letter builds itself in your browser and nothing you type leaves this page.
Before you send it
- Send it in a way you can prove: email, WhatsApp with delivery screenshots, registered post or hand delivery with a signature
- Keep a copy of the letter and the proof of delivery; they are your first exhibits if this goes further
- The 10 business day deadline is deliberate: the small claims court requires a written demand giving at least 14 calendar days before summons, and 10 business days covers that comfortably
- Stay factual. Threats, insults or inflated amounts weaken the letter and can be used against you
- If they respond with an offer to pay in instalments, get it in writing before agreeing
Frequently asked questions
Is a letter of demand legally required before suing?
For the small claims court, yes: you must first send a written demand giving at least 14 days. Beyond that, a demand letter often settles the matter without any court, because it shows you know the process and are prepared to use it.
Does a letter of demand need a lawyer?
No. Anyone may send their own letter, and for small claims court you represent yourself anyway. A clear, factual letter with a deadline and stated consequences does the legal job.
How should I deliver it?
In a way you can prove: email, WhatsApp with screenshots, registered post, or hand delivery with a signature. Keep the letter and the delivery proof.
What if they ignore it?
Your stated consequences kick in: small claims court up to R30 000, the relevant ombud for regulated industries, or attorneys for larger amounts. The letter becomes exhibit one.
Want it drafted and tightened by us?
We draft your letter of demand from your facts, worded for your exact situation, delivered within one business day. R450.
Order the drafted letterDeadlines and rule changes, by email
Filing dates, fee increases and rule changes that affect small South African businesses. One email when something matters, never more than monthly.
More questions people ask
How should I deliver a letter of demand?
In a way you can prove: email with a read receipt, WhatsApp where you can screenshot delivery, registered post, or hand delivery with a signature. Keep a copy of the letter and the proof of delivery; both matter if the matter goes further.
What happens if they ignore the letter?
Your stated consequences kick in: small claims court for amounts up to R30 000, the relevant ombud or tribunal for regulated industries, or attorneys for larger amounts. The letter and proof of delivery become your first exhibits.
This generator produces a template letter from your inputs, entirely in your browser; nothing is stored or sent to us. It is a starting point, not legal advice, and complicated disputes deserve professional help.