Scary letter? We read it so you sleep.
Official letters are written to intimidate. Most are less deadly than they look; some are more urgent than they look. For R150 we read yours and tell you, in plain English within one business day, what it actually says, what deadline is ticking, and what your sensible options are.
What you get
- What the letter means, translated out of legalese
- How urgent it truly is, with every deadline it contains listed with dates
- Your sensible options, in plain words, including the do nothing option where it genuinely exists
- A straight flag when the right move is an attorney immediately, and what kind
- Delivered in writing to your portal, so you can read it twice and forward it
How ordering works
- Order online with the button below and pay by card or instant EFT (PayFast), or wait for the EFT invoice.
- In your portal form, paste the letter's text, or say you will email a photo or PDF to [email protected] with your order number.
- Your plain English explanation lands in your portal within one business day; urgent documents are flagged as urgent.
- POPIA promise: we delete your document after delivery unless you ask us to keep it on file.
Frequently asked questions
What kinds of letters can you explain?
SARS notices, attorney letters, bank and debt collection letters, municipal notices, landlord and body corporate letters, CCMA and labour documents. If we open it and it needs an attorney immediately, for example a summons with a court date, we say so in the reply at no extra step.
How fast?
Within one business day of receiving your letter, in writing, in your portal and inbox. Urgent documents get flagged as urgent.
Is this legal advice?
No. It is a plain English explanation of what the document says, the deadlines it carries, and the sensible options people in your position usually have. Where the right option is an attorney, we tell you that plainly and you have lost R150, not a court case.
What happens to my document?
We delete it after delivery unless you ask us to keep it on your client file. The explanation itself stays in your portal.
Need to fight back after reading it?
The disputes hub has the playbooks free, and drafted letters from R350.
Disputes hubGuidance, not legal advice; some matters need an attorney and we say so plainly. Free tools are estimates. Packs are templates and guidance, not legal or financial advice.